Filling in a Claim Process 1. Notify the Insurer Contact Vitality Partners as soon as possible to report your claim. 2. Submit Documentation Prepare and submit the required documentation to support your claim. 3. Complete the Form Fill out the claim form carefully and accurately. 6. Review the Decision After reviewing your claim, we will notify you of our decision. 4. Track your Claim Monitor the status of your claim through the online portal. 5. Respond Info Requests If we request more information, provide the requested details.