| 21 | Flexible Spending Accounts (FSA), continued Your FSA Debit Card When you enroll in the health care or limited use FSA, you will receive a debit card from HealthPartners, which you can use to pay for your eligible FSA expenses. Some card transactions will be verified at the point of purchase and others will be verified later through an automatic process. However, if HealthPartners cannot determine whether a transaction was for an eligible health care product or service, you will need to submit a detailed receipt to verify your purchase. You may also submit claims and requested documentation from the myHP mobile app. You can find more FSA resources at HealthPartners.com. If you have questions or need assistance with your FSA account, call HealthPartners Member Services at (888) 735-9200. How long do you have to use your debit card for plan year expenses? You shouldn’t use your debit card for expenses once the plan year has ended. For example, you shouldn’t use the card in 2025 for 2024 expenses. If you still have 2024 expenses to submit in 2025, you’ll need to do it in the app, online, by mail, or fax. FSA TIPS & RESOURCES Tips to help automatically approve your expenses: › Pay your bill in full as soon as possible. › Pay separately for each date of service. Tips for submitting documentation: › Save your documentation electronically so it’s easy to attach to your reimbursement request. You can take a picture with your smartphone or scan it. Submit your reimbursement request using the myHP mobile app or your myHealthPartners account. You can also mail or fax a copy to HealthPartners at (877) 624-2287. › Keep all receipts. › If you don’t have a HealthPartners medical plan, get a copy of your Explanation of Benefits (EOB). › Read all letters and emails from HealthPartners. They let you know when documentation is needed. › Send in documentation right away. Your card could be suspended if you wait too long. If documentation is requested and not received you may be taxed on the amount of the transaction. Additional FSA resources can be found at HealthPartners.com. If you have questions or need assistance with your FSA account, call HealthPartners Member Services at (888) 735-9200.
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